Rivermakers – Stallholders Terms and Conditions

 

General Terms and Conditions

By submitting an application for a Stall at the Rivermakers Markets or renewing a current Stall, the Stallholder acknowledges that they have read and understood and agree to comply with the Terms and Conditions, the Privacy Policy and the exclusion of liability and indemnity which are available at www.rivermakersmarkets.com.au.

In this document, “we”, “us” and “our” means Goodwill Projects Pty Ltd ACN 133 432 078. “You” means the stallholder and any of your employees, agents, contractors and invitees.

Information for Stallholders

Trading Days and Hours
Every Sunday 7am – 1pm

Open rain, hail and shine

Location

Rivermakers
82 Colmslie Rd, Morningside  4170
QLD, Australia

Booking Enquiries

If you are interested in applying for either a permanent or casual Stall please complete our online application form which is available at www.rivermakersmarkets.com.au or call 0497 997 717 (9am – 5pm, Tuesday to Friday).

In order to receive your requirements accurately and to respond faster we prefer online or email enquiries.

Please be aware that we do not offer refunds for stall cancellations after payment has been. In the event you have to cancel your booking, please let us know by COB Wednesday (3 business day) prior to your booking to avoid the site fee remaining payable.

Cancellations received prior to COB Wednesday prior to the market will result in a credit being offered to attend on an alternative date. Credits cannot be transferred to another market.

Please note the market(s) reserves the right to cancel a market or market/stallholder attendance at any time.

Permanent Monthly Bookings

Stalls are booked on a permanent basis one month at a time. Permanent fees are paid in advance by the 20th of the current month for the stall bookings of the following month.

Once attendance is confirmed we will provide you with all the relevant information you need.

Upon arrival at the markets you will be met at the Designated Entrance to the Markets and shown to your allocated site by one of our friendly staff.

Casual Bookings

A limited number of casual stall spaces are available each week at Rivermakers Markets. Casual stalls must be booked and payment must be received by COB on the Wednesday prior to the Sunday that you are attending the market, for us to guarantee a space will be available to you.

Once attendance is confirmed we will provide you with all the relevant information you need.

Upon arrival at the markets you will be met at the Designated Entrance to the Markets and shown to your allocated site by one of our friendly staff.

Stallholder conduct

Stallholder conduct is an important part of each Market attendance. Conduct specifically refers to professional standards, communication and / or cooperation in the spirit of the markets – including arrival times, vehicle use, language, hygiene, quality standards, illegal sales, drug and alcohol use, correct and honest labelling, presentation, well maintained and safe equipment, courtesy to others including neighbouring stallholders, attendees, safety officials, and staff members, and a zero tolerance to inappropriate, rude, or intimidating behaviour in the form of spoken, physical or deemed similar actions. Rivermakers Markets reserves the right to evict any stallholder from the market for any reason, before, during, or after the market. This includes the refusal as well as the cancellation of an advance booking or booking schedule.

Please always be conscious of those around you, observe all safety procedures, and please follow all directions upon arrival, during and following each market. Please report any incidents to one of our team members immediately.

Temporary Food Stall License

If you are operating a Food Stall and are unsure about Brisbane City Council requirements for a “Temporary Food Stall License” please contact the Brisbane City Council on 133 263 or visit the Council’s website at www.brisbane.qld.gov.au for further information.

Charity & Community Groups

Rivermakers Markets support the local community and registered charities. If you qualify as a local community group or a registered charity, we offer heavily discounted Stall fees which are subject to availability.

Information Desk

The Information Desk is located within the market. A first aid kit and the Lost & Found register are also located at the desk.

Stallholder Entry and Exit

Entry times are specific for each Stallholder and will be emailed to each Stallholder in their Bump In information pack. This will be sent the FRIDAY prior to your first market.

Exit time is between 2:30pm – 3.30pm. No packing down during official market hours. All gazebos and gear must be packed down before bringing vehicle on-site.

Please do not move your vehicle until customers have vacated.

Stall Sizes

Standard (3m x 3m)

Double (6m x 3m)

Large/Specialty (please let us know your requirements)

Stallholder Parking

Stallholder parking is within the Stallholder designated area. No Stallholder is allowed to park within the market area unless prior approval has been given by Rivermakers Markets Management. Parking is available free of charge.

Please be aware that we cannot be made liable for any parking fines.

Insurance

All stallholders must supply their own product and public liability insurance of 20 million.

Restrictions

Products for sale are limited to:

• Food & associated products
• Fruit & vegetables
• Plants & flowers
• Fashion & lifestyle products

The sale of some second hand items and counterfeit/illegal goods is not allowed.

You must have your own public and product liability insurance. Please ensure you meet any local, state and federal law requirements.

Important: All food and produce labelling or signs must correctly identify the location and region of origin. This is also an important part of letting your customers know where & what type of seasonal item they are purchasing, whether you are a grower, co-op, wholesaler, distributor, retailer, helping the neighbours, friends or other – this is required. Please ensure this is displayed at all times.

The Rivermakers Markets reserves the right to refuse entry, remove attendance or permit trade at the markets at any time.

Special Requirements for Food and Beverage Stalls

All Food Stalls need to have a Groundsheet on the floor of their stall to prevent staining. This is a condition of attendance and trading.

All Coffee Stalls need to remove any rubbish and left-over coffee grounds, before leaving the site.

Rubbish

Each stallholder is responsible for removing their own rubbish at the end of each market. Rubbish must not be left on site, nor placed in market or council rubbish bins. A fee of $50 will apply to any rubbish left onsite or in market or council bins.

Bins provided by the market and council are for customer use only. Commercial waste must not be placed in these bins.

Damages

Any damage found to equipment, landscaping, lighting, lessor’s (property owners) and/or market owner’s property will be charged to the individual responsible.

Power

Stallholders are not, under any circumstances, to approach or touch any power outlets around the market any time. If there are any issues with the power, staff is to be contacted at the Information Desk or via the market mobile immediately.

All leads must be of commercial grade, minimum of 25 metres in length and tested and tagged.

Exclusion of Liability

To the maximum extent permitted by law, we exclude and are released from any liability to you and your employees, agents, contractors and invitees, whether in contract, tort, statute or any other way, for any personal or financial injury, damage or loss of any kind whatsoever (including, without limitation, any liability for direct, indirect, special or consequential loss or damage), sustained by you, your employees, agents, contractors, invitees and/or any other person, or for any costs, charges or expenses incurred by you, arising from or in connection with your occupancy of the Stall, unless caused by (and only to the extent of) our wilful misconduct, negligence or breach of a statutory duty or warranty.

Indemnity

You are liable for and indemnify us and our directors and officers from and against any claim or action (whether in contract, tort, statute or otherwise, including for negligence), liability, loss, damage, costs (including but not limited to, legal costs on a full indemnity basis), charges and expenses arising from or in connection with your occupancy of the Stall, including, without limitation, loss of or damage to property, or personal injury or death of any person.

This indemnity is independent from your other obligations under these Terms and Conditions and will continue while you are a Stallholder and after you have ceased to be a Stallholder. We may enforce this indemnity before incurring expense.

Useful Contacts And Links

For further HACCP or other accreditation. i.e. Brisbane City Council Council Temporary Food License; registered with Safe Food Queensland:

Click here for further information  

Pre-packaged foods must comply with National Food Standards labelling Standards:

Click here for further information

For more information regarding setting up a stall and licenses required please follow this link:

Business.gov.au – Market Stalls